Privacy Policy
Last updated: January 2025
Introduction
At Amaris Grocery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Delivery address and location data
- Payment information (processed securely through third-party providers)
- Order history and preferences
- Account credentials and profile information
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and deliveries
- Provide customer support and respond to your inquiries
- Improve our products and services
- Send you marketing communications (with your consent)
- Detect and prevent fraud or unauthorized activities
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Delivery partners to fulfill your orders
- Payment processors to handle transactions securely
- Service providers who assist in operating our business
- Law enforcement when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict certain processing of your data
- Withdraw consent for marketing communications
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: customersupport@amarisgrocery.com
Phone: +254 794 530 083
Address: Nairobi, Kenya