Last updated: January 2025
By accessing and using Amaris Grocery's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
To access certain features of our services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
When you place an order through our services:
We strive to deliver your orders within the specified timeframe. However, delivery times are estimates and may vary due to factors beyond our control. We are not liable for delays caused by weather, traffic, or other unforeseen circumstances. You must be available to receive deliveries at the specified address and time.
Due to the perishable nature of our products, we do not accept returns. However, if you receive damaged or unsatisfactory products, please contact us within 24 hours of delivery. We will assess the issue and provide a replacement or refund at our discretion.
Subscription services are billed on a recurring basis according to your selected plan. You may cancel your subscription at any time, but cancellations must be made at least 24 hours before the next scheduled delivery. No refunds will be provided for partial subscription periods.
We make every effort to display accurate product information, including descriptions, images, and prices. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors and to change product information without notice.
All content on our website, including text, graphics, logos, images, and software, is the property of Amaris Grocery and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
To the fullest extent permitted by law, Amaris Grocery shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the specific order giving rise to the claim.
You agree to indemnify and hold harmless Amaris Grocery and its affiliates from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Kenya.
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on this page. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
If you have any questions about these Terms of Service, please contact us:
Email: customersupport@amarisgrocery.com
Phone: +254 794 530 083
Address: Nairobi, Kenya